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Types of Shipping Services FAQ

What is door-to-door auto transport?

Door-to-door auto transport means that the carrier will pick up or deliver your car directly to your location (and not to a terminal). The pick-up or delivery area may be your home or another location of your choice.

You and the carrier can agree on another location nearby (a large parking lot, an open space area etc.). A good time to do this is when the driver or his dispatcher contacts you before pick-up or delivery. This usually happens within 24 hours before the event.

How can I track my vehicle while in transit?
What is the difference between open and enclosed transport?
What methods of car shipping services does Zip Auto Shipping offer?
Can I ship a modified or oversized vehicle?
Can I ship furniture in my car?
Can I ship a boat?
Can I ship a motorcycle?
Can I ship a vehicle with low ground clearance?
Can I ship a vehicle with a lift kit, oversize tires, or a roof rack?
Can I ship a golf cart?
Can I ship an RV or Trailer?
Can I ship an ATV?
Can I ship a car from an auto auction?
Can you ship my car internationally?
Can I ship a car to or from a U.S. port?
Do we offer terminal-to terminal shipping?
Can I ship a car that doesn’t run?

Insurance and Personal Items FAQ

Can I ship personal items in my car?

We would prefer that the car is completely empty because by overloading a vehicle, you may jeopardize the carrier’s required weight limits.

Is my vehicle insured during transport?
Are personal items in the car insured?
What do I do if my car is damaged during transport?
Do I have to pay a deductible?
Does my vehicle need to be insured to ship it?
Terms and Condition